User Experience

Currently getting the following error when trying to copy an excel tab from Sage Payroll to a new excel spreadsheet: Excel cannot insert sheets into the destination workbook, because it contains fewer rows and columns than the source workbook. To ...

I have followed a solution on the Community Hub but I do not get the option to add an additional voluntary contribution either as a fixed amount or a percentage. I called the helpdesk and spoke with Sarah who was very helpful, but have been told t...

Is it possible to separately filter queries relating to Republic of Ireland matters and show them separately from UK queries?

Dear Sir/Madam Employees are requesting their holidays to be documented on the pay slips in real time, i have been asked many times about this option last year and again today, apparently this is a facility with other software providers. Can this ...

I am often requested to create a report to show how many hours employees have worked (per week for weekly payrolls. The ETP tab contains more info than any other report, including hours worked per week for hourly employees paid weekly. Can you mak...

Since I have marked a remote allowance as EXPENSES for ERR reporting, I am unable to import or manually change an amount in the employee masterfile. This is a very big payroll with a lot of people having WFH allowance that needs to be updated e...

Further to the suggestions below, the email payslips feature is 15 years out of date, tied to using outlook is crazy. Your cheaper competition has a built in dedicated email server, so should Micropay

Payroll problem, when I print the Gross to nett report some of the amounts are missing ie one employee one employee nett wages was €1,168.40 when the report was printed it showed €168.40 , also in the BIK column it is not calculating properly